Shannon Hoffbeck has been awarded Minnwest Bank’s first President’s Quality Service Award for her outstanding customer service. The Minnwest Bank President’s Quality Service Award is given to the employee who best exemplifies the delivery of outstanding customer service above and beyond normal expectations.

Hoffbeck serves as a resource for many in the company and stands out as a true leader by sharing her knowledge of banking across Minnwest Bank. She was nominated by fellow employees and was chosen from 18 nominees and selected by Minnwest’s Quality Service committee.

“At Minnwest Bank we strive to provide excellent customer service, putting our customers first, and we are proud to recognize Shannon Hoffbeck for her efforts towards that goal,” said Doug Karsky, Minnwest Bank president.

Hoffbeck works out of Minnwest Bank in downtown Redwood Falls.

She receives a trip to Disney World where she will be enrolled in the Disney Institute Quality Service Course. Hoffbeck and her husband, Chad, and daughters, Brooke and Brynne, live in Morgan.

Minnwest Bank is one of Minnesota’s largest banks and the second largest ag lending bank with more than $1.6 billion in assets and 24 locations, and it is here to serve communities throughout Minnesota and South Dakota.

Minnwest Bank is a family-owned business and offers a full range of banking products and services, including ag and commercial loans, lines of credit, SBA and leasing.